Fabric Square · Legal

Contact Us

We're here to help. Reach out to the Fabric Square team using the details below for sales enquiries, account and billing questions, technical support, or grievance redressal.

Effective:
8 July 2026
Last updated:
8 July 2026

1. How to Reach Us

You can contact Fabric Square by email or phone using the details below. Our team handles support, billing, privacy and grievance matters through the same channels.

Legal entity: Semil Italiya (Sole Proprietorship)

Fabric Square

AI-powered business software for fabric, apparel and rental businesses

2. Support & Response Times

We aim to respond to all enquiries within two (2) business days. Business hours are Monday to Saturday, 10:00 AM to 7:00 PM IST, excluding public holidays. Existing customers can also raise a support request from within their Fabric Square account.

3. Billing & Account Enquiries

For questions about your subscription, invoices, plan changes, cancellations or refunds, please email support@fabricsquare.in with your registered account email. See our Refund & Cancellation Policy for refund eligibility and timelines.

4. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of the Grievance Officer are:

Grievance Officer, Fabric Square
Email: support@fabricsquare.in

We will acknowledge your grievance within forty-eight (48) hours and endeavour to resolve it within a reasonable period from the date of receipt.

5. Our Policies

For more information about how we operate, please review our Privacy Policy, Terms & Conditions, Refund & Cancellation Policy and Shipping & Delivery Policy.